Stay one step ahead of your competitors by choosing one of our monthly maintenance packages.

Aelite offer clients software and website maintenance to provide technical support for your business.  We help to not only transition you to a new system software but to also be there for you on an on-going basis.  From priority bug-fixing to our in-house support team; we’ll support and maintain your software throughout its lifecycle, even if we didn’t build it.

Choose the plan that’s right for you

Our comprehensive maintenance packages will help keep your web software in tip top condition and start from just £154 per month which includes hosting, scheduled meetings, phone and email support.

If you are thinking about web software maintenance for your business it is advisable to discuss your requirements to find the option that best suits your needs.  Below are Aelite’s maintenance packages on offer to clients and includes Basic, Enhanced and Premium Maintenance.

BASIC

INCLUDES:
70 support hours per year
Technical support – 48 hour response time
Monthly backups
System developments
Database updates included
Security updates included
Aelite Client Area Login
0

Standard

INCLUDES:
100 support hours per year
Technical Support – 48 Hour Response Time
Weekly Backups
System Developments
Database Updates Included
Security Updates Included
Project manager
Build API’s
Connect Third-Party Platforms
Aelite Client Area Login
0

Advanced

INCLUDES:
200 support hours per year
Technical Support – 24 Hour Response Time
Daily Backups
System Developments
Database Updates Included
Security Updates Included
Project manager
Build API’s
Connect Third-Party Platforms
Develop New Platforms / New Systems
Develop New Plugins / Modules
Aelite Client Area Login
0

Why do you need maintenance?

The Business environment and Technology are two of the fastest changing aspects of our world.  It is increasingly important to make sure that your business is always taking advantage of the best that your software has to offer and that your software matches the business requirements of the time. Regular updates and maintenance will allow you to keep up with market trends and ensure your business is as efficient and effective as it can be.

 Aelite’s Maintenance Packages

All of our packages cover software and website maintenance by Aelite or other agencies.  Each package is slightly different, however they all include development and system updates.  If you have an existing tool or web software, Aelite can offer comprehensive support and maintenance. With the Enhanced and Premium packages you have the incentive of a Project Manager, who at the start of your contract will discuss your full requirements to devise a strategy and business plan.  Having a dedicated Project Manager on hand, you will form a relationship to determine what changes are most important for your web software and help to manage the hours you have allocated for maintenance and feature requests.  With the Premium package you could develop an entirely new web software from an existing obsolete one.